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BT Vision customers, who were usedto watching as much BBC on demand as they liked via their V-Box, weresurprised to find an email stating the service was no longer going tobe free.
Apparently, BT always intended to charge for the BBC content - whichis available over an internet connection - in the same way it chargesfor Channel 4’s OD service.
But issues with the billing system meant the service was offered for free initially.
BT Vision: better than iPlayer? “BT Vision emailed its customers earlier this month to explain thatBBC programmes would only be available as part of the £3 a month TVReplay Pack, from May 27,” said Michael Jarvis from BT.
“The BBC programmes…are delivered in top quality over the BT Visionon-demand platform. Although customers have been able to view them forfree so far, due to technical issues, BT Vision has never highlightedthis benefit in its marketing materials.
“Customers are, of course, able to watch BBC shows for free on theirlaptop or PC in lesser quality on the BBC iPlayer, in the usual way.”
However, for customers who have taken the TV Replay pack, Jarvis didsay BT is in talks to add new channels to the service, though nocomment was made on whether this would hike up the price.