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What is iVirtua Exclusive Community?
  • An exclusive gaming industry community targeted to, and designed for Professionals, Businesses and Students in the sectors and industries of Gaming, New Media and the Web, all closely related with it's Business and Industry.
  • A Rich content driven service including articles, contributed discussion, news, reviews, networking, downloads, and debate.
  • We strive to cater for cultural influencers, technology decision makers, early adopters and business leaders in the gaming industry.
  • A medium to share your or contribute your ideas, experiences, questions and point of view or network with other colleagues here at iVirtua Community.
Guest's Communication
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Contacting iVirtua and Getting help
If you require Help, your first port of call should be the help forum, just post in the Help Centre, and a staff member, or indeed another iVirtua member will reply to you in the topic as soon as possible. You may also send a Support Request Ticket to iVirtua using the form below if you would like a fast and private response.

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If you would like to report a problem concerning the iVirtua system or your iVirtua account; and do not wish to share details publicly, for example, in the case of account specific problems, login related and community problems, you may open a Support Request Ticket below.
If you do not wish to use the Help Forums or Support Tickets Request...
  • iVirtua Community Team
  • Frequently Asked Questions

  • iVirtua Community Team
    The iVirtua Community team is also easy to contact. You may "Private Message" any member of our team via their profile if your enquiry is relevant to their position.

  • Executive Management Team and Editorial, Marketing & Services Teams
  • Technical and Web Development Team

  • Executive Management Team and Editorial, Marketing & Services Teams:

    Notice regarding executive management team changes:
    As of August 1st 2008, iVirtua Community (UK) is managed by iAdvantage International.
    The previous Executive Director and Director of Operations at iVirtua Community, respectively were founders Sam England and Jamie Taylor of iVirtua Media Group.

    iAdvantage International - Executive Management

    Jake Watson - Executive Community Manager
    Jake Watson
    Jakob Rauschenbach - Gaming Network Co-Ordinator
    Jakob Rauschenbach
    Lucas McCartney - Senior Business Manager
    Lucas McCartney
    Shamim Arafat - Community Moderator & Marketing Team
    Shamim Arafat
    John Rice - Community Moderator & Marketing Team
    John Rice
    Jonathan Schutz - Community Moderator & Marketing Team
    Jonathan Schutz
    Kyren Simkiss - Community Moderator & Marketing Team
    Kyren Simkiss
    Jose Castillo - Communications and Marketing Co-Ordinator (USA)
    Jose Castillo
    Andy McNair - Communications and Marketing Co-Ordinator (Asia and Australia)
    Andy McNair
    Technical and Web Development Team:

    iVirtua Technical and Web Development Team office, India.
    iVirtua Technical and Web Development Team office, India.

    Kevin Martin - Development Team Leader and iVirtua 5 Lead Developer
    Kevin Martin
    Salim Rahman (SaaM)
    - Outsource Development Team Manager
    Salim Rahman
    Sikander Ali - Chief Analytics and SEO Officer, Press Officer
    Sikander Ali
    Kris Douglas - Debian Server Management and Technical Support
    Sean Thayne - SVN Server Management and Web Developer

    You can contact any staff member using the following software:
    Skype, Windows Live Messenger, Yahoo, iChat or ICQ

    Frequently Asked Questions

    If you have Lost your Password?
    None of our staff are able to give you your password if you have lost it. While your password cannot be retrieved it can be reset. To do this go to the login page and click I've forgotten my password. Follow the instructions and you should be back online in no time.
    Back to Frequently Asked Questions

    Why do I get logged off automatically?
    If you do not check the Log me in automatically box when you log in, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university cluster, etc.
    Back to Frequently Asked Questions

    What are Smileys?
    Smileys, or Emoticons, are small graphical images which can be used to express some feeling using a short code, e.g. Smile means happy, Sad means sad. The full list of emoticons can be seen via the posting form. Try not to overuse smileys, though, as they can quickly render a post unreadable and a moderator may decide to edit them out or remove the post altogether.
    Back to Frequently Asked Questions

    Adding Attachments.
    You can add attachments when you post a new post. You should see a Add an Attachment form below the main posting box. When you click the Browse and select the file from your system. If you choose to add a comment in the File Comment field this comment will be used as a link to the attached file. If you haven't added a comment the filename itself will be used to link to the attachment. You may want to upload multiple attachments by following the same procedure as described above until you reach the max allowed number of attachments for each post.
    You may also add on MSN Messenger for help.
    Back to Frequently Asked Questions

    For questions regarding Advertising and Affiliation, go to the Advertising Section . or contact

    iVirtua Hosting
    iVirtua no longer provides publicly available hosting, although we have dedicated servers available to host your gaming, new media, web, IT, computing and it's business and industry related web site, community, blog or forum. Contact iVirtua Help and Support above.

    Contact iVirtua via email:
    Please note, all previous emails listed here are no longer in use and do not recieve incoming mail.
    Please select a service...
    Email, this email has a 7 day guaranteed response time.
    Email, this email has a 24 hour response guarantee time for help and support only.
    Email, this email has a 28 day guaranteed response time.

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