Gaming Community Reports 67% Xbox 360 Console Failure Rate

59% have experienced at least one Xbox 360 failure.
24% had more than one Xbox 360 fail or one 360 fail more than once.

While I do believe these results accurately reflect the CAG communityexperiences, I have no way of knowing if these results apply to thegeneral public. It's probably safe to assume that members of an onlinevideo game community use their systems more than others. I'd imaginethat increased use could lead to increased console failures.

In order to keep the survey simple, I only asked if CAGs experiencedone console failure or more than one failure. If I included moreoptions, we would have a more accurate representation of the actualpercentage of console failure.

Since 24% responded that more than console failed, if we give Microsoftthe benefit of the doubt and assume that this group had only twofailures:

At least 67% of CAG-owned Xbox 360s have failed.

If we increase that number to 3 failures, the failure rate jumps to72%. My guess is that the actual percentage of console failures is 70%or higher.

Although no survey is 100% accurate, I believe this one is pretty realistic for the following reasons:

Weonly took responses from registered users and we did not receive anabnormal number of new registrations during the duration of thissurvey. Also, in an attempt to keep people honest, CAGs were told theirindividual responses would be made public.
We had a large sample size. With over 3500 responses, even if therewere hundreds of attempts to skew the results, the percentages wouldnot change very much. It's also fairly safe to assume that skewingcould occur in both directions, canceling each other out.

If you want to run your own survey, here's what I would have done differently:

Ratherthan having an open poll, randomly surveying CAG Xbox 360 owners (viaemail or private message), could have potentially been more accurate.Having an open poll such as this could be somewhat self selecting asit's possible that people who have had failures may be more likely torespond because they are upset. Then again, it is also believable thatthose who have not had failures are just as likely to respond to showtheir support for their console of choice.
Having more poll options for the number of console failures wouldhave given us a better idea of the overall console failure rate. Ifmany respondents experienced a high number of failures, that wouldsignificantly increase the overall console failure rate.

Since everyone loves charts:

http://www.cheapassgamer.com/forums/showthread.php?t=175137